How to remove browser hijacker

The r.srvtrck.com Browser Hijacker Removal Guide

8 min read

Ever had annoying advertisements constantly popping up in your browser and interfering with your web surfing? You remove pop-up ads, but they appear over and over again? Besides, you often get redirected to some suspicious websites?

The reason could be the r.srvtrck.com redirect adware. What is it and what can you do with it? Check out this piece to find out and be prepared.

What is the r.srvtrck.com hijacker?

R.srvtrck.com is a malicious browser hijacker. It redirects users to dangerous websites, forces to click on pop up ads,  and installs other malevolent software. Once this malicious program gets on your device, whenever you browse the internet, ads generated by r.srvtrck.com randomly appears. Or, as mentioned, you are constantly redirected to shady websites and may notice messages in your browser status bar, like looking up r.srvtrck.com, waiting for r.srvtrck.com, transferring data from r.srvtrck.com.

What is r.srvtrck.comHow could r.srvtrck.com adware get on your computer? It usually hides in the installation package of some free software. That isn’t made obvious during the installation process and you may be unaware of downloading the malicious program by your own hand along with the desired software.  

What is its purpose? The r.srvtrck.com browser hijacker displays fake security alerts, attractive discount coupon codes, and all sorts of advertising banners. What stands behind that is the Pay-per-click principle: if you are tricked into clicking on a banner, developers then get some revenue for those clicks from advertisers. Besides, these ads may also be intended to promote some other questionable software, potentially containing viruses, and lure you into installing these malicious programs.

What’s worse, the adware can collect your personal information for marketing purposes, like what websites you visit, and even what information you enter (including your logins, passwords, credit card information). Sounds disturbing, doesn’t it?

Adware can collect your personal information for marketing purposes, like what websites you visit, and what information you enter (including your logins, passwords, and credit card information) Click To Tweet

Precautions to avoid r.srvtrck.com adware infection

Obviously, not all programs distributed for free would be infected with r.srvtrck.com. So, to prevent the malicious software intrude your device, make sure to take the below precautions while installing freeware:

  • It is advisable to read the terms and conditions and go through the license agreement when installing a freeware software. We realize that a rare person really does that, but this could really save you in some situations.
  • During the installation process, you are offered 2 installation options to choose from: automatic and custom. It is better to pick the latter one. Custom installation option would disclose what extensions, add-ons or additional software may be installed in a bundle with the desired software. Just uncheck the ones you do not need, and thus avoid getting infected with adware and browser hijackers.

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Needless to say, you also shouldn’t forget about general security precautions, which are:

  • Keep your OS and antivirus software updated. In case you ask why, the answer is quite simple – developers may fix certain vulnerabilities found in older OS versions. As per antivirus, as you know, frequent updates are required to keep the antivirus database up-to-date.
  • Use a reliable VPN software, like KeepSolid VPN Unlimited. It would not block pop-up ads, however it encrypts your internet traffic. If hackers manage to intercept it in some way, e.g. on compromised WiFi networks, it will be indecipherable.
  • Don’t open any suspicious or spam emails.
  • Don’t update apps from unofficial websites.

In case you are already facing the adware attack and not sure whether r.srvtrck.com is the cause, check out the below symptoms.  

What are the symptoms of r.srvtrck.com adware attack?

Verify the issues you face towards the below list to find out if it is the r.srvtrck.com browser hijacker you fell prey to:

  • Ad banners are integrated in the web pages, where you know for sure there shouldn’t be any.
  • Ads can even pop up when the browser is closed, launching it.
  • Popping up messages recommend you fake updates of, say, Flash Player, or any other software.
  • There are some unknown browser extensions and add-ons or computer apps that you do not recollect installing.
  • Your browser crashes frequently, its behavior is unstable, and browsing speed is slowed down. OS crashes may also occur.
  • The default Homepage and search engine are changed, and begin with “r.srvtrck.com” followed by a string of letters and numbers. This is known as URL redirect.

Experiencing any of the above issues? Waste no more time and get rid of the r.srvtrck.com adware right now.

How to remove the r.srvtrck.com browser hijacker from your device?

There are two ways. You can either remove r.srvtrck.com using a reliable anti-malware software, or do that manually. We will cover the latter option. The manual removal includes resetting your browser and uninstalling r.srvtrck.com related programs from your computer. Besides, you’ll need to end the malicious process in your OS and delete all registry files added by r.srvtrck.com. When reset, all extensions will be deleted, including the malicious ones.

How to reset Google Chrome

  1. Click the button in the top right corner of the Chrome browser window to open the menu and proceed to Settings:

How to Reset Chrome

  1. On the Settings screen scroll and open the Advanced settings:

Chrome advanced settings

  1. At the bottom of the page you will find the Reset settings, that let you restore settings to the original defaults:

Chrome. Restore settings to the original defaults

  1. When you choose to Restore settings, the following pop-up window will appear:

Reset Settings

Please read the notification closely, it informs you which data may be lost during the reset process. Click Reset Settings to proceed.

How to reset Mozilla Firefox

  1. Click the button in the top right corner of your Mozilla Firefox browser window to open the menu.
  2. In the drop down menu, click Help:

How to reset Mozilla Firefox

  1. In the Help menu proceed to Troubleshooting information:

Mozilla. Troubleshooting information      4. On the Troubleshooting Information page click the Refresh Firefox button:

Mozilla. Refresh Firefox      5. You will then see the notification informing you of what data will be lost. Click Refresh Firefox to complete the reset process:

How to reset Safari

For Safari 5-8:

  1. Open the Safari menu and click Reset Safari:

How to reset Safari

  1. In the pop-up window check all options and click Reset:

Reset Safari browser

For Safari 9 and higher:

The latest versions of Safari do not have the Reset option. So, to reach the same results, you’ll have to do the following:

  1. Clear Safari history:
  • Click the Safari menu > Clear History:

Clear Safari History

  • Choose all history and click Clear History to proceed:

Clear Safari history

  1. Clear Safari cache:
  • Open Safari menu > Preferences:

Safari preferences

  • In Safari Preferences proceed to the Advanced tab > check the box labelled Show Develop menu in menu bar at the bottom:

Safari. Show Develop menu in the menu bar

  • Then, proceed to the Develop menu and choose Empty caches:

Empty Safari Cache

  1. Remove Safari extensions:
  • Go to Safari Menu > Preferences
  • Go to the Extensions tab:

Safari extensions tab

  • Find r.srvtrck.com and other suspicious extensions in the list.
  • Click the Uninstall button to delete the malware extension:

Uninstall Safari extensions

4. Switch off plug-ins:

  • Go to Safari menu > Preferences > Security tab
  • If you have the Internet plug-ins item, remove the checkmark from the Allow Plug-ins checkbox.
  • Plug-ins are stored in the user Library folder (~/Library) and in the Mac’s main system Library folder (/Library). The Library folder is usually hidden. To access the folders, do the following:
  • In Finder, open the Go menu and choose Library. In case you can’t see it, select Go to Folder and type: ~/Library

Go to Finder

  • Find the Internet Plug-ins folder and drag the suspicious plug-ins to the Trash.
  • Then repeat step 1, this time typing in /Library, and proceed to step 2 – plug-ins removal.

How to end processes related to the r.srvtrck.com browser hijacker on Windows:

  1. Press Ctrl+Alt+Del > start Task Manager > go to the Processes tab.
  2. Select the r.srvtrck.com process and press End task:

End task in Windows

How to uninstall r.srvtrck.com and related programs from your Windows device

  1. Click the Start button > Settings > Apps
  2. In the Apps & Features tab, select r.srvtrck.com or other suspicious programs and click Uninstall.

Windows. Uninstall program

How to delete registry files added by the r.srvtrck.com browser hijacker on Windows

Note: If you are not computer-savvy, we don’t recommend you meddle with registry files, as you can mistakenly delete important system files.

  1. Click Windows key + R to open the Run window, type regedit and press Ok:

Windows regedit

      2. The Registry will then be opened. You need to locate and uninstall registry files related to r.srvtrck.com. Press Ctrl + F to open the Find window, enter the adware name and press the Enter key to start the search:

Remove adware

  1. Once the search is complete, delete the folders related to r.srvtrck.com. They could be:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Image File Execution Options\msseces.exe “Debugger” = ‘svchost.exe’

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings “WarmOnHTTPSToHTTPRedirect”=’0’

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\r.srvtrck.com

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\SystemRestore “DisableSR” = ‘1’

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Image File Execution Options\msascui.exe “Debugger” = ‘svchost.exe’

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Image File Execution Options\ekrn.exe “Debugger” = ‘svchost.exe’

HKEY_CURRENT_USER\Software\r.srvtrck.com

Bottom line

Sure, it’s better to stay vigilant and take the necessary precautions to avoid cyber threats. However, if you already are a victim of the obtrusive malicious r.srvtrck.com adware, follow the steps above to gain the victory over this browser hijacker!


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