I registered an account and used your service for a day, but now I can't connect to your service.

Whoops, I forgot my password! What should I do?

What payment options are available?

How can I cancel the auto-renewable subscription?

Can I use my account on more than one device?

How to add a new device to my account?

Why are some devices in my Devices list duplicated?

Can I delete unnecessary devices from my account to connect new ones?

I have registered via social network (Facebook / Google). How do I create a login/password entry point instead?

My account is blocked! What should I do now?

How to unsubscribe from your newsletter?

I purchased a subscription via iTunes, but the app does not show it.

Is your service free?

Oh no! I can’t complete the in-app purchase on my Apple device. What should I do?

I purchased a subscription, but the app says it’s expired. What should I do?

I need to transfer my VPN subscription to another account. What should I do?

What to do if I don’t receive an account confirmation email or the link doesn’t work?

Should you need any additional assistance - don’t hesitate to contact our 24/7 customer support team via [email protected].

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