We use cookies to personalize your experience on our websites. By using our website, you agree to the use of cookies as described in our Cookies Policy

Your IP: 54.164.198.240
Your Location: United States, Ashburn
Your Status: Unprotected
Protect Me

This tutorial introduces you a step-by-step guide how to use the KeepSolid VPN Unlimited app

on your iOS device

  1. Main Screen
  2. Locations
  3. Menu

 

1. Main Screen

We shall start off with the main screen. Tapping on the Start button you can establish connection to a VPN server.

Connecting to a VPN server for the first time, you will be requested to allow adding VPN configurations and downloading a VPN profile. In order to proceed, please select Allow for the security requests and install the profile.

In the middle of the screen, there is a world map where you can view both your real and virtual IP addresses. By tapping on your Real IP or Virtual IP you can view your internet connection type, actual IP address, country and city. 

Note that you also can connect to a server just by selecting it on the map and tapping on the power button.

The icon of the main screen leads to the Notifications tab. Here you can check our latest deals and discounts.

At the bottom of the main screen you can view the server which you are connected to. You can tap on it and choose another one on the Locations screen. 

2. Locations

Via the bottom tab bar of the Locations screen you can navigate to the following tabs:

  • All servers: Here you can find the full list of VPN server locations. On this tab you can also choose the Optimal server option. This option will automatically select a server that should provide the best performance.  
  • Recommended: Here you can find the list of recommended VPN server locations.
  • Favorites: This is your personal list of preferred VPN servers. To add a server to your Favorites, just click on the star icon next to the desired location name. 
  • Streaming: The list includes VPN servers specially designed for streaming purposes. 

To find the desired server you can type the required location in the Search field or scroll down the servers list. 

On any of the server tabs you can see a server workload. It is reflected by the indicators , , the green one denoting the less loaded options. 

Tapping on the button in the top left corner you can run a Ping Test. The test estimates the distance between your current location and our VPN servers. With its results, you can make a more informed choice of a VPN server location. The lower the ping, the better your connection speed will be.

3. Menu

The button in the top left corner of the main screen opens the app menu, which consists of 4 tabs: My account, Settings, Information, and Support.

On My account tab you can find the following options: 

1) Your KeepSolid ID information: the email address of your account and the remaining period of your subscription. To log out of your account, tap on the button. 

 

2) Purchases: Here you can find all available purchase options. They include VPN subscription plans, as well as Extras: 

  • Personal VPN server
  • Personal IP
  • Additional slots for your devices

Extra services provide an opportunity to bring your online experience to a totally new level. Check out their benefits here.

You can also get to the Purchases tab via the main screen, in just one tap. To use the shortcut, tap on the banner above the map.

3) Restore Purchase: You have purchased a subscription but cannot see it after the app reinstall or after an upgrade to a new phone? Use the Restore Purchase button to regain access to the in-app purchase you have made.

4) Change Password: Just enter your current password, then type a new password, confirm it and tap Change Password.

5) Remember Password: Enable this option to enter the app instantly. Otherwise, you will have to type your password every time you start the app.

6) Touch ID Recognition: Turn it ON to access the app with your fingerprint and enjoy a higher protection of your privacy.

Face ID Recognition (for iPhone X users): Enable this option to access the app with your face scan and get an enhanced protection of your privacy.

My account is followed by Settings tab, where you are provided the following options:

1) Protocols: Manually choose a protocol to connect to our VPN servers, or enable the Optimal feature to let the system use the most suitable protocol for your current connection conditions.

2) Trusted Networks: The feature allows you to whitelist WiFi networks that you consider completely secure. VPN connection will be automatically disabled in your trusted networks. You can find more information about the feature here.

3) VPN debug information: This option greatly helps our support team to solve your issue faster, thus we recommend to switch it ON.

4) Connect on demand: Switch it ON to allow the auto-reconnection to the VPN service only in WiFi networks.

5) Remove Profile: Remove VPN profile from your device. Note that you need an installed profile to run the application.

6) Re-install Profile: Remove and install your profile over again.

 

Let’s check what opportunities the the next, Information tab opens up for you. Here they are:

1) Leave a feedback: Tell us what you think about the app. We greatly appreciate your comments and suggestions!

2) About KeepSolid VPN Unlimited: Tap on it and see the pop-up message that contains information about the app version, the link to the app website, and the list of our team members.

3) Check for update: View a pop-up message informing you whether you are up-to-date or suggesting to download the most recent version of KeepSolid VPN Unlimited.

Need any help with the app? Check out the last, Support tab where you can find the following options:

1) FAQ: View the answers for the most frequently asked questions.

2) Customer Support: Complete a support ticket and we will get back to you as soon as possible.

Have any questions, comments, or suggestions regarding our service? Please contact our customer support team via [email protected].