How to install KeepSolid VPN Unlimited® Application

on macOS 10.10 and later (App Store Version)

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This guide contains a step-by-step instruction to help you get started with the KeepSolid VPN Unlimited® application, and easily manage it.

1. Installation of the application

To download the application, please follow this link or open the App Store and type VPN Unlimited® in the Search field.

Open the KeepSolid VPN Unlimited® app page and click Get/Install.

After the successful installation, the KeepSolid VPN Unlimited® icon will appear in Applications.

Now, the installation process is completed.

2. First launch

If you already have a KeepSolid ID, just enter your email address and password and tap the Sign in button. You can continue with Facebook or Google accounts as well.

To create a new KeepSolid ID tap Create KeepSolid ID, enter your email address and password. Then repeat your password, check the box next to By continuing, you agree to our…, and tap the Sign up button.

More information about KeepSolid ID and why you need it, you can find on this page.

Connecting to a VPN server for the first time, you will be requested to allow adding VPN configurations and downloading a VPN profile. You will see our information screen describing the process.

This is a standard system message when installing VPN configurations. No worries, all your data will be encrypted and protected by a VPN tunnel. As we do not store user logs, please stay assured your private data will remain private.

Click Allow to proceed.

After that, the KeepSolid VPN Unlimited® configuration will be added to the list of your network connections.

Next, you need to allow access to your KeyChain for neagent or NEIKEv2Provider (the name of the service depends on your macOS version). Enter your macOS account password and select Always Allow, so that this notification will never appear again (unless you change the password or reinstall the app).

Note: Neagent/NEIKEv2Provider is a service responsible for establishing secure VPN connections. It requests access to the KeyChain in order to receive authorization data required for the VPN connection to be established.

3. Connect on demand

This feature does not allow you to surf the internet if there are any disruptions in a VPN connection. This way, Connect on demand protects your real IP and location from accidental exposure in the result of dropped connection with a VPN server or other similar issues.

To enable or disable Connect on demand, go to System Preferences > Network, select KeepSolid VPN Unlimited® profile, and set or remove the checkbox.

Click Apply to save changes.

4. Removal of the application

To remove the KeepSolid VPN Unlimited® application, please go to the Applications folder, select the KeepSolid VPN Unlimited® icon, and drag-and-drop it to Trash.

Then, go to System Preferences > Network and click Button isn’t available, there is an alternative way to remove the VPN profile to delete the KeepSolid VPN Unlimited® configuration.

After the configuration removal, click Apply to save changes.

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