Your IP:
Your Location: United States, Ashburn
Your Status: Unprotected
Protect Me

This tutorial introduces you a step-by-step guide how to use the KeepSolid VPN Unlimited app

on your macOS

We shall start off with the VPN Status tab. Here you can either switch the VPN on or off. Also, you can view the map displaying both your real and virtual IP addresses and locations.

You can view your VPN connection status, real and virtual IP addresses at the top of the application window all the time.

Connecting to a VPN server for the first time, you will be requested to allow adding VPN configurations and downloading a VPN profile. You will see our information screen describing the process. Just click Connect and set the checkbox for Do not show this message again to skip it in the future.

First, you need to allow the creation of VPN configurations in your system. Click Allow to proceed.

After that, the KeepSolid VPN Unlimited configuration will be added to the list of your network connections.

Next, you need to allow neagent to access your KeyChain. Enter your macOS account password and select Always Allow, so that this notification will never appear again (unless you change the password or reinstall the app).

Note: Neagent is a service responsible for establishing secure VPN connections. It requests access to the KeyChain in order to receive authorization data required for the VPN connection to be established.

The next tab is Servers. It contains the list of all the servers available, and displays the workload of each server and its torrent-friendliness. You can either scroll down or type in the Search field to find the desired server.

Create a list of preferred servers by marking them with stars. Find these servers at the Favorites tab for a quick access.

The Servers tab is followed by the Settings tab. Here you can manage several options, such as:

  • Change Password: Just enter your current password, then type a new password, confirm it and click OK.

  • Protocols: Manually choose a protocol to connect to our VPN servers. Click Info to view full details on the available protocols.

  • Run on Startup: Keep it ON in order to launch KeepSolid VPN Unlimited at the system startup.

  • Password Protection: Get an additional layer of security for your identity using a password to sign in to the KeepSolid VPN Unlimited app.

  • VPN debug information: When enabled, it records your connection logs, so that we can solve your issue faster. Just enable this option, connect to any VPN server, click Contact Support, and your logs will be sent to our technical support team.

Note: This option works with the OpenVPN and KeepSolid Wise protocols only.

  • Profile installation mode: Switch it ON, select the desired server, and share your VPN connection to other devices via WiFi.

Also, on this tab you can logout from your account.

The next tab is Information. The heading of this tab speaks for itself. Besides the links to our knowledge base, there is a number of social features as well. Let’s consider them in depth:

  • Rate us: Write a review about our app on the Mac App Store.

  • Tell friends: Type your friends’ email addresses and send them links to download KeepSolid VPN Unlimited for any available platform.

  • Leave a feedback: Tell us what you think about the app! We greatly appreciate your comments and suggestions!

  • Follow us on Facebook: Stay tuned with our latest news and exciting initiatives.

  • Follow us on Twitter: Stay tuned with our Twitter page.

  • Contact Support: Need help or have suggestions? Complete a support ticket and we will respond as soon as possible.

  • FAQ: Here you can view the answers for the most frequently asked questions.

  • Quick tour: Briefly introduces you to the VPN service, and, in particular, to KeepSolid VPN Unlimited.

  • About KeepSolid VPN Unlimited: This pop-up message contains information about the app version, the link to the app website, and the list of our team members.

On the Purchases tab you can view the remaining period of your subscription, as well as the list of available options for purchase:

  • Subscription plans

  • Additional slots for your devices

  • Personal IP addresses

  • Personal VPN servers

Switch between these tabs at the top of the screen to easily get the desired extension. You can find out about benefits of our extensions here.

If you wish to check out on our latest deals and discounts, welcome to Notifications tab.

Have any questions, comments, or suggestions regarding our service? Please contact our customer support team at [email protected].